How seed retailers can request a wholesale quotation without placing an order

A wholesale seed enquiry is a request for information and pricing, not a purchase. For seed shops, garden retailers and resellers, it helps to know what actually happens after the selection is sent, because the basket, the acknowledgement and the quotation each play a different role. This overview walks through the three steps of the enquiry workflow, explains why a saved selection is not an order, and shows which details make a quotation usable for planning your retail range.

Why the enquiry is deliberately non-binding

The catalogue is built for business customers who buy seeds for resale, and the enquiry route keeps the first contact free of commitment. Adding varieties to the basket or sending the form does not conclude a purchase contract. An automated acknowledgement only confirms that the enquiry has been received for review. This is useful when you are still comparing varieties or checking whether a mix of vegetables, flowers and herbs fits your shelf space, because nothing is charged through the website and no payment is taken at this stage.

Step one: building the selection in the basket

The first step is choosing varieties and quantities from the catalogue, which is organised by seed group, species and variety. You can edit quantities or remove items before sending, and available pack sizes are confirmed later in the quotation. If a variety you want is not listed, the catalogue does not close the door: you can ask about an unlisted item by giving its species or variety name, the quantity and the destination. The selection stays in your browser until you remove it, clear browser data or successfully submit it; contact details are not stored in the basket.

Step two: sending your business and destination details

Sending the enquiry means adding the details the supplier needs to review it: your business name and contact details, the requested items and the destination. Packaging requirements also belong here, because they influence how a shipment can be put together. Check quantities and units before submitting. If you need to correct an enquiry after it has been sent, contact the supplier with its reference rather than starting over. If the form cannot send, the selection remains in the basket and you should follow the message shown; where delivery could not be confirmed, get in touch with the enquiry reference before sending again.

Step three: the review that leads to a quotation

The supplier reviews your requested items, quantities and destination before quoting. That review covers availability and supply conditions, and the offer sets out pack sizes, prices, applicable taxes, shipping charges, payment terms and delivery arrangements separately. Listed prices and quantity tiers on variety pages are catalogue information and do not confirm current stock or batch-specific test results, so the quotation is the document that turns a selection into something you can plan around. Only the quotation and the subsequent agreement set out the terms of any purchase.

What makes a quotation usable for your shop

A precise enquiry produces a clearer offer. Include the full variety names, the quantities you actually intend to stock and the destination, since the review depends on all three. If you need documentation for the proposed shipment, ask for it as part of the enquiry rather than assuming it is included. Think about your own resale plans as well: the pack sizes confirmed in the quotation should match how you intend to sell on, and the listed quantity tiers can help you judge whether a larger selection is worth requesting.

What stays in your control until you agree

Until a quotation is accepted and an agreement is reached, the decision remains yours. Enquiries are non-binding, and the automated acknowledgement is not an order confirmation. That leaves room to adjust a selection, compare alternative varieties across seed groups, or wait for a quotation before committing budget. If an agreed order later raises a question, the order or quotation reference is what lets the supplier trace it, and for a product complaint the item and batch references help as well.

When to start an enquiry rather than wait

An enquiry is the right first move whenever you need confirmed availability, pack sizes or pricing for a planned retail range, or when you want to check whether an unlisted variety can be supplied. It is also a sensible way to test a new category, such as microgreens or herbs, before adding it to your assortment. Because nothing is charged and no contract is formed by sending the form, starting an enquiry early gives you information to plan with while leaving the final commitment until the quotation is in front of you.

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